Shipping and Billing Address Different

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11 years 2 months ago #121408

Does HikaShop currently handle a situation where the billing and shipping address are different?

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11 years 2 months ago #121433

Sure


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #121439

In the registration form I only see Address Information.
On the checkout Page I see billing address.
Where do create and edit a shipping address?

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11 years 2 months ago #121447

Hi,
I want to add a comment.
I also see only the BILLING address in the checkout.
Wouldn't it be better to have the SHIPPING address in the checkout, when the shipping and billing address are the same?

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11 years 2 months ago #121448

administrator -> hikashop -> settings -> Shipping & Payment
Auto select default shipping and payment methods = Yes

administrator -> hikashop -> Shipping Methods
Configure and Publish One

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11 years 2 months ago #121452

thank you anlicor for the fast answer,
it's done, but no change

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11 years 2 months ago #121494

Hi,

When you are in the checkout, you see the billing address.
Under the "shipping address" there is a checkbox, which I guess, should be checked.
This checkbox say that the shipping address is the same than the billing address.
Just uncheck it and you will be able to select a different shipping address, create a new address etc.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #121515

Hi Jerome,

His problem is that he doesn't see any mention of the shipping address at the checkout stage. I had the same problem till I played around with the configuration.

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11 years 2 months ago #121555

Hi Jerome,
i don't know what you mean.
This is what I see in the checkout. See the picture enclosed.

I can create a lot of addresses, but how can I select one as the shipping and the other as the billing address?

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11 years 2 months ago #121560

Lutz
Fiddle around with the HikaShop settings until the shipping address shows up becomes available.
I understand that there is no default shipping method and that's why you don't see the shipping address. Yes I know its not user friendly but this is an issue you can solve.

1) Is a shipping method published and available?
2) administrator -> hikashop -> settings -> Shipping & Payment
Auto select default shipping and payment methods = Yes

These are what I had to change to get the shipping address to show up.

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11 years 2 months ago #121568

Hi anlicor,
I think I have done everything as you has written.
See the enclosed screenshots.

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11 years 2 months ago #121581

Hi anlicor, hi Jerome,

it works !!!
I had to set YES also the Option: Force shipping regardless of weight.

Thank you for your help!

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11 years 2 months ago #121582

But Jerome,
isn't it possible to set the Shipping address as the "standard" and to show the billing address only if its different from the shipping address.
I'm sure that nearly all customers have only one address : the shipping address

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11 years 2 months ago #121597

Hi,

You probably didn't had any shipping address because every products that were in your cart were virtual (without weight or dimension), so you should just put a weight and a dimension to your products, then the shipping address will always show with the good shipping method.

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