Shipping method cant be selected anymore

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11 years 2 months ago #121591

We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we found out that it is not possible to select the shipping method anymore. After selecting the payment method the system goes back to the address instead of moving forward to the shipping. Are there any problems with the system or does anybody have the same issue?

Thanks for your help,
Alex

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11 years 2 months ago #121595

Hi,

Is it possible to have a link to your HikaShop store in order to check it directly ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #121599

www.printsonalities.de

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11 years 2 months ago #121610

Hi,
1. Did you done some modifications through the "shipping" file of the "checkout" view of your front-end template via "Hikashop->Display->Views" ?
2. Can you download the last version of Hikashop through our website and install it again ?
Thank you :).

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11 years 2 months ago #121628

No we didnt do any modifications it worked quite good until this morning.

We will try to reinstall the latest version of hikashop.

But you were able to do some orders. How did you do it?

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11 years 2 months ago #121659

I've done it by checking the terms and conditions before selecting the shipping method :).

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