ie characteristics problem

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11 years 2 months ago #122126

Hi

My shop works great in Firefox and Chrome - but in I.E. when you choose another characteristic than the default one, then the product image disappears! - I have searched for similar topics but can't find it and I have also tried to put and image into one of the other variations but with no luck.

What could fix this?

Thanks for a super shop.

Best regards

Mads


-- url of the page with the problem -- : garage6.dk
-- HikaShop version -- : 2.2.1
-- Joomla version -- : 2.5.14
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : Internet Explore 9.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

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11 years 2 months ago #122227

Hi,

For most I know, this problem in IE is linked to a HTML DOM error.
While checking your HTML content in Firefox, I see that there is too much "</div>" (4 to be exact).

Other browser repair dynamically the DOM while processing the page. IE does not really repair it, so when the DOM is broken and IE try to edit the content dynamically (like changing the content of the image block), it generates an empty block instead.

Please check your template and your page content.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #122306

Hi Jerome

Thanks for your feed back but sorry for my ignorace but I'm not sure what to do or what to look for! Can I use Firebug to do it and what show I look for - edit?

Thanks

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11 years 2 months ago #122307

Hi,

I use the classical source-code viewer in Firefox (I am using the "Aurora" version which is Firefox 25, but I guess that Firefox 22 have the same result).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Attachments:

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11 years 2 months ago #122311

Hi

Again and thanks for the file and I see the red div's but I can't figure out where to edit them out!?

Best regards Mads

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11 years 2 months ago #122404

Hi,

Sorry, I can't tell you more. We can't know with just the source code which elements generate the code.
So it could be a plugin, a module or your template which have HTML errors (closing DIV without his "opening brother").

Firefox unlighted me the "alone" tags but it does not means that these tags are the problem. It is possible that another tags close the wrong one and so the unlighted tag, which is after the wrong one is at this moment "alone".
Hope I am clear enough.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #122849

Sorry for my delayed answer, but thanks for your reply - I'll have somebody with more code experience look into this.

Best regards

Mads

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