checkout flow

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11 years 2 months ago #123475

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,

Could you help me with this...
when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode?

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  • MODERATOR
11 years 2 months ago #123484

Hi,

www.hikashop.com/support/documentation/5...ml#checkout_shipping
See option: Force shipping regardless of weight

Please check that there is the "shipping" step in your checkout workflow.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: ugimonster

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11 years 2 months ago #123492

There is but it still doesn't show

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  • MODERATOR
11 years 2 months ago #123494

Hi,

So we will need screenshot of your HikaShop checkout workflow configuration and your "shipping" configuration.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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