New category error

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11 years 2 months ago #123770

-- HikaShop version -- : latest
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3
-- Browser(s) name and version -- : firefox latest

Hi just installed into brand new clean site and when trying to add my first product categories clicking on 'new' causes site to lose all formating and revert to displaying menu in list form. So unable to add new categories.

Any advice appreciated

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11 years 2 months ago #123787

Hi,

Please check your PHP error log or activate the PHP error display in your joomla configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #123790

The error message is

Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 77 bytes) in /home/sites/XXXXXXXX.XX.XX/public_html/libraries/joomla/language/language.php on line 773

Part of me thinks it will just be easier to start again with a brand new clean install of both Joomla and Hikashop as only just setting site up..

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11 years 2 months ago #123804

Hi,

Please increase your PHP memory limit.
24MB is a little bit low. 64MB should be much better.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 2 months ago #123812

Cheers Jerome -all sorted

Thank you

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