Add to cart function doesn't work

  • Posts: 15
  • Thank you received: 0
11 years 1 month ago #127456

Dear all,
I have used your component for three months already and it works fine. But just a few day now, the Add to Cart doesn't work right now. And it does not show any error. How can I solve it?
Any idea please raise up in here. Many thanks for your help!

Good Luck!

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 1 month ago #127459

Hi,

Have you changed anything recently ? Customizing the layout, or something else ?
If you have the option "Use AJAX for add to cart button" enabled, thanks to try to disable it, there is maybe a js error caused by another component.

Do you have the latest version of HikaShop ? 2.2.2 ?
If not, thanks to update.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 0
11 years 1 month ago #127463

I haven't update anything, even the layout.
The option "Use AJAX for add to cart button" enabled, I already try to disable but it still the same, doesn't work.

My hikashop component is version of 2.2.1 .

Can you have any more solution? Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 1 month ago #127469

Thanks to use the latest version 2.2.2 from our website and try again to see if it solve the issue.

Last edit: 11 years 1 month ago by Xavier.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 0
11 years 1 month ago #127474

I think I have the problem with the Link of Add to cart button. when I click on Add to cart button, it will redirect to homepage and the product doesn't go in to the Cart.

Any help please! Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 13201
  • Thank you received: 2322
11 years 1 month ago #127486

Thanks to give us a link to a product which is not added in the cart, and a screenshot of the configuration of this product.

Please Log in or Create an account to join the conversation.

  • Posts: 15
  • Thank you received: 0
11 years 1 month ago #127786

It works now. The problem is from CSS, I just ce component, configuhange in thration in Button Style... change from CSS to normal, then it works fine. Many thanks for your trying to help me

Good Luck!

Please Log in or Create an account to join the conversation.

Time to create page: 0.076 seconds
Powered by Kunena Forum