Install failure ERR_EMPTY_RESPONSE

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10 years 10 months ago #139978

-- HikaShop version -- : Business 2.2.3
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3
-- Browser(s) name and version -- : Chrome 32.0.1700.76 m
-- Error-message(debug-mod must be tuned on) -- : ERR_EMPTY_RESPONSE

I have tried Installing Hikashops in the following manner:
Package File, using both tar.gz and zip fies
Install from directory, using unzipped version of both zip and tar.gz

In all scenarios above i get the same result. In joomla i have the Server error reporting set to Development and System debug settings turned on.

I have been reading all of your documentation and forums to try and find a solution but have been unsuccessful. I saw some people had similar errors however once they tried one of the other methods above it seemed to work for them.

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10 years 10 months ago #140029

Hi,

This error indicates that PHP stopped the processing of the page because it reached the limits of its configuration (too much memory used, or too much time used). The simplest solution is to increase these limits via the php.ini setting file of PHP. You should talk to your hosting company about that.
A more convoluted solution would be to create a backup of your website with akeeba backup, restore it on your local computer with wamp installed, perform the installation there, create a backup of your local website with HikaShop on it, and restore it on your online server.

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