Authorize.Net "Name on card"

  • Posts: 101
  • Thank you received: 0
10 years 10 months ago #140245

Hello, this is kind of urgent so PLEASE I will need your assistant.
I have the developer set up my authorize.net payment getaway. But it does not give option to add name on credit card.
He told me it is not possible to do this, is this true? Please note I am using the option where they checkout via my website and not via authorize.net

I already sent newsletter about site launch tomorrow at 9am EST so I need this to work so I can turn site on. PLEASE HELP!!

Please Log in or Create an account to join the conversation.

  • Posts: 82909
  • Thank you received: 13379
  • MODERATOR
10 years 10 months ago #140266

Hi,

Indeed, Authorize.net doesn't ask for the name of the card for credit card payments. But that's not a problem as Authorize.net doesn't need it to process the payments.

Please Log in or Create an account to join the conversation.

  • Posts: 101
  • Thank you received: 0
10 years 10 months ago #140269

So, there is no way to fix this? This is not so good:(
We have a high fraud business and put into consideration many things. When customers use different credit card, we call the bank for verification and they will not verify if we do not provide name on card?

Please Log in or Create an account to join the conversation.

  • Posts: 82909
  • Thank you received: 13379
  • MODERATOR
10 years 10 months ago #140271

HikaShop never store the credit card data and directly sends it to authorize.net and since authorize.net doesn't want the name on the card, the authorize.net plugin doesn't ask for it since there is no need for it.

If you want to ask additional information to the user, you can create a custom order field via the menu Display>Custom fields. The field will display on the checkout, the user will be able to fill it and it will be stored with the order in HikaShop.

Otherwise, you could use a payment gateway which supports asking the name on the credit card.

Please Log in or Create an account to join the conversation.

Time to create page: 0.057 seconds
Powered by Kunena Forum