[SOLVED] Name field not saved for guest

-- url of the page with the problem -- : KenMcNabb.com
-- HikaShop version -- : HikaShop Business: 2.2.2
-- Joomla version -- : Joomla! 2.5.16 Stable
-- PHP version -- :5.3.27
-- Browser(s) name and version -- : Firefox 25.0
-- Error-message(debug-mod must be tuned on) -- : No Error message

When an individual goes to the shop page, add's items to the cart, and then goes to check out, they are required to enter values in the First and Last Name fields if checking out as a guest. However, when you go to the customer file, these values are not saved to the Name field. I've searched and can find no setting on how to ensure these values are saved.

Does anyone know how to get the name saved? FYI, when a person registers with the site, their first and last name is saved in the name field in the customer record.

Hi,
Even when you proceed to checkout as a guest, you'll be able to add your first/last name through your address information, so can you give me more information about your name custom field through "Hikashop->Display->Custom fields" and the issue that you are having through some screenshots for example ?

Here is a screenshot of the checkout form which shows that First and Last Name is a required field. Although this screenshot does not show it, it forces you to put in a value in the First name and Last name field. I did a test with 'This email address is being protected from spambots. You need JavaScript enabled to view it.' and put in my first name 'Luke' and last name 'Douglas' in the fields.

However, as this screenshot shows, the Name field was not saved (ID=151). You can see that if I registered and then did an order, it does save the first and last name, even dummy ones like 'luketest3 luketest3'. We all know there is no way to authenticate that a valid first and last name was entered so that is not an issue. Not having the name saved at all is an issue.


Here is the Custom fields display which shows that the address_firstname and address_lastname are required fields.


So why isn't the First Name and Last Name saved into the Name field in the customer table?

Jerome, thanks for the clarification.