Terms and conditions link not working properly

-- url of the page with the problem -- : oliviaodiweillustration.co.uk/for-sale
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.2.2
-- PHP version -- : 5.4.17
-- Browser(s) name and version -- : Firefox V27.01
-- Error-message(debug-mod must be tuned on) -- : None

Hi

During checkout, the terms and conditions link doesn't work properly.

If I changed the pop up settings to mootols, the pop up works but in a couple of seconds it loads in full page.
If i select mootools or inherit the link doesn't work at all.

Can you please help as soon as possible?

Hi there,

I checked your website and you may have a conflict between jQuery and mootools.
You can try to install JqueryEasy to solve this.
You can also download the last version of Hikashop (it mights solve few things).

Hello Elliot

Thanks for your reply

I downloaded and updated Hikashop even though the inbuilt update/info said that I had the latest version (screenshot attached). That didnt solve the problem.

I will try the jQueryEasy and get back to you.

I tried jQuery Easy as per your suggestion but no joy. It still happens and give below debug information

jQuery Easy Modifications Report
jQuery is loaded by the template
Bootstrap is loaded by the template
re-ordered header libraries
removed JCaption
removed 1 jquery-noconflict.js script(s)
removed jQuery library /media/jui/js/jquery.min.js
added the jQuery library //ajax.googleapis.com/ajax/libs/jquery/1.8/jquery.min.js
removed 1 Migrate script(s)
added the script /plugins/system/jqueryeasy/jquerynoconflict.js
removed 3 empty script tag(s)
removed 14 blank line(s)
Execution time (in seconds): 0.0120301246643

To be honest with you, I dont have a clue what it means. I have disabled the plugin for now.

Any other suggestions please?

Hi,

That's a strange thing, I don"t see javascript errors.
Your template seems to be a Bootstrap one, thanks to put the popup settings to Bootstrap.
Then thanks to update this topic when it's done, we will check why the popup don't work in bootstrap mode.

Is there a quick fix for now or I have to wait for an update?

I cant deliver the website with this minor but annoying issue.

Hi,

Do you had/have edited the view "checkout / terms" ?
In that view, you should have the following code:

<div id="hikashop_checkout_terms" class="hikashop_checkout_terms">
	<input class="hikashop_checkout_terms_checkbox" id="hikashop_checkout_terms_checkbox" type="checkbox" name="hikashop_checkout_terms" value="1" <?php echo $this->terms_checked; ?> />
<?php
	$text = JText::_('PLEASE_ACCEPT_TERMS');
	$terms_article = $this->config->get('checkout_terms');
	$terms_width = $this->config->get('terms_and_conditions_width',450);
	$terms_height = $this->config->get('terms_and_conditions_height',480);
	if(!empty($terms_article)){
		$popupHelper = hikashop_get('helper.popup');
		$text = $popupHelper->display(
			$text,
			'HIKASHOP_CHECKOUT_TERMS',
			JRoute::_('index.php?option=com_content&view=article&id='.$terms_article.'&tmpl=component'),
			'shop_terms_and_cond',
			$terms_width, $terms_height, '', '', 'link'
		);
	}
?>
	<label for="hikashop_checkout_terms_checkbox"><?php echo $text; ?></label>
</div>

Thanks Xavier, I have replaced the code as per your suggestion but that did not solve the problem...

I am desperate now... The customer is totally pissed off as this tiny issue has delayed the delivery by a week now.

Please provide a solution instead as soon as possible.

Hello Nicolas

I tried disabling the chosen library but that did not solve the problem either. Please see the screen capture video here youtu.be/Pw0lmd6Ipwg

Hello Nicolas

Thanks for your quick response.

There are not many extension installed in this site.

HTML Map 2 - tried disabling it
Responsive EU Cookie Notify - tried disabling it
JCE Editor
Hikashop
Akeeba Backup
jQuery Easy - disabled
AJAX Popup Contact Form - tried disabling it

Do you think any of the above extensions could cause the problem?