Product Navigation Arrow/Button Problem

-- url of the page with the problem -- : morenadancewear.com.au
-- HikaShop version -- : 2.3.0 Business
-- Joomla version -- : 2.5.19

I created a category listing of products on the following link:
morenadancewear.com.au/sales-specials/on...s/ready-to-ship.html
It seems to have few problems but to start with is the navigation arrow/button at the top of each product (to move from one product to the other). This is not the first time I created something like this, all my product items have navigation button except for the link above. An example on how it should look like can be found on:
morenadancewear.com.au/shoes-for-her/salsa-latin-shoes.html
I am puzzled why the navigation arrow is displayed on one category of products but not the one I created last!
Your help is much appreciated.
Regards.

Hi,

Do you have edited any views related on the products ?

You have probably to edit the file "components/com_hikashop/views/product/view.html.php", function "show()" add:

$filters['category'] = 'a.category_id = '.(int)$category_id;

			if(empty($category_id)){
				$query='SELECT a.category_id FROM '.hikashop_table('product_category').' AS a WHERE a.product_id='.(int)$product_id.' ORDER BY a.product_category_id ASC';
				$database->setQuery($query);
				$category_id = $database->loadResult();

No, I did not edit any view for products. However, all these products were made from copies to an existing ones. Could there be a problem with copied products!
I might try to create similar products from scratch and see how it goes!

Hi,

Have you tried the modification previously given ?
That will probably solve your problem.

I did and the code for the if structure looks like:
if(empty($category_id)){
$filters = 'a.category_id = '.(int)$category_id;
$query='SELECT a.category_id FROM '.hikashop_table('product_category').' AS a WHERE a.product_id='.(int)$product_id.' ORDER BY a.product_category_id ASC';
$database->setQuery($query);
$category_id = $database->loadResult();
}

I am afraid it did not work!

Hi again,
I created two products (not copy from other) and tried to replicate the category but again the "arrow/button" is still not showing. The only thing I can see different from the other product categories I have is that these products have 3 characteristics (many combination) and the quantity of the variants is not "Unlimited" but vary from one variant to the other.
It is important that I can solve this problem.
Regards.

Hi,

Are you sure that the option to display the previous and next button is enabled for the desired menu / modules ?
Currently can't find a product page with these buttons, I tried different menus.
Thanks to give me a link with the valid buttons.

Hi,
The reason the arrow disappears from other menus is because of the code suggested to be included as above. I removed the line of code and now the other menu displays the arrow. The category I am interested in is still without any arrow.
Regards

Hi,

Thanks to give me a backend and a FTP access in order to debug that problem on your site directly.

where can I send the credentials for login?

Hi,

You can send the informations via our contact form or directly via Private Message.
In all cases don't forget to give the link to that topic.