PayPal - Cancel or Return to shop

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10 years 7 months ago #152031

Hi.

(Could you please move to the right Category Checkout - Many Thanks)

I may be missing something here, if some one places an order, and pays with paypal and they either cancel or returns to the website without paying the order is created, the cart is emptied and they are sent back to the home page (my default empty cart redirect)

So how does a customer pay now? I cannot see anywhere to pull the products back into a cart to check out?

If I log in as the customer I see my order status is cancelled, so now if I want to pay for the goods via a different method or with PayPal how can I do it?

Many Thanks

Last edit: 10 years 7 months ago by kmedri.

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10 years 7 months ago #152095

I just went through the process on your website and cancelled at PayPal screen, I see an order was generated and I was sent back to my cart with the goods still in there allowing me to try again if I wanted

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10 years 7 months ago #152051

Hello,
You'll probably find your solution through that thread : www.hikashop.com/forum/orders-management...me-order.html#132887

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