Problem with Search Module

-- url of the page with the problem -- : moodleshop.wideservices.gr
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.4.22
-- Browser(s) name and version -- : Chrome 33.0.1750.154
-- Error-message(debug-mod must be tuned on) -- :

Hi,

I have installed RokAjaxSearch but i have the following problems. When I search a product with the original (greek) title, the search will display the product. If I search the same course but with the english name that i have given through the Falang it can't find it. The eshop should be in two or more languages so the search module should work on both.

Also, another problem with the search module is that if i search for a category , it will find it but if i click on that category i will get no results even if i have products in that category.

Thanks in advance guys and for your previous responses and quick support!!!

Hi,

Do you have tried the search without RokAjaxSearch ?
Is that working fine ? If not, thanks to give us the screenshots of the plugin "hikashop search product" and "hikashop search category".

Hi,

I have tried also with Joomla search module and i got the same results. The search works fine in greek language , but in english which is the translated language with Falang it can't find the product -translated- name. I attached the screenshots of the plugins you have requested.

Hi,

That should work, in the plugin "search / hikashop_products" there is a specific part for FaLang to search in every languages.
Thanks to check in the table "falang_content" if there is all the corresponding names, etc.

Hi,

I couldn't find this part for searching in every languages with Falang. I checked the database ->falang_content and I 've found the english names of the products but they are not searchable in the eshop. I attached a screenshot from the database.

Hi,

I searched "Course 7" in the English version of the website (the products of the eshop are moodle courses)
The result we get-> moodleshop.wideservices.gr/en/?searchwor...09ba04458e641b68836=

If I filter "Exact phrase" we will get 0 results. If I enabled the filter "All words" we will get-> moodleshop.wideservices.gr/en/?searchwor...09ba04458e641b68836=

I searched "Μάθημα 7" in the Greek version of the website with "Exact phrase" enabled and we get 0 results.

moodleshop.wideservices.gr/en/?searchwor...09ba04458e641b68836=

If I enable "All words" we will get -> moodleshop.wideservices.gr/?searchword=%...09ba04458e641b68836=

Also, I enabled the "Debug System" from the Global Configuration. I get no results in the "SQL queries" (Ερωτήματα Βάσης Δεδομένων) at the bottom of the page. Please check your inbox.

Thanks for the support!

Hi there,

We indeed had a bug with the "Exact phrase" search.
We fixed it, to correct the issue, please see this other topic: www.hikashop.com/forum/install-update/86...-results.html#156642

Hi,

We have tried the solution, it partly solved our issue. In the Greek version but in the English version when I search the same product it doesn't show any results. The english version of the product is translated with the Falang.

Hi,

Could you try with that version of the plugin ?

Hi,

In English version if i search for "Μάθημα 7" I get several results with "all words" and with "exact phrase" I get "Course 7". In English version if I search for "Course 7" and "exact phrase" I get no results.

edit: and with english version and all words, the results i get it's from articles and no products.

Hi,

Could you try to update to our latest version, the 2.3.1 available on our website, then reinstall the plugin given in this thread www.hikashop.com/forum/install-update/86...-results.html#156642 ?

That solved the problem for other users, so it should work for you too. If it don't, thanks to give us a ftp access in order to debug that directly on your end.

Hi,

I tried the new version of Hikashop and reinstalled the plugins but again the search module works fine in the Greek version but it doesn't work with the English version which is translated with Falang.

The new version of Hikashop I have installed it here -> eshop.wideservices.gr . It is a copy of the original eshop.

The original eshop is moodleshop.wideservices.gr and I will give you ftp account in a few minutes. Please check your inbox.

Thank you very much

Hi,

I prefer the ftp of the testing eshop with the latest version of HikaShop.
It will allow better tests for us based on the current version, and allow us to make tests without cramping the customers experience on the production site.

Hi,

Ok, please check your inbox. If there is a problem please tell us.

Thanks in advance

Hi,
Any news on the problem? Thank you

Hi, can you please update me on the status of the issue? Thank you in advance

Hi,

Do we have anything new about the issue? Can I help you with the testing to eliminate some factors or can I be somehow more helpful?
Anything you need please post it or inbox.

Thanks in advance guys

Hi,

Do we have anything new about the issue? Can I help you with the testing to eliminate some factors or can I be somehow more helpful?
Anything you need please post it or inbox.

Thanks in advance guys