Some bugs found on latest Hikashop component

  • Posts: 11
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10 years 6 months ago #155986

-- url of the page with the problem -- : greatbizservice.com/cass201311/products
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.3.0
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- :

Joomlart template

1) Hikashop menu links throw out the following error:

Fatal error: Cannot redeclare class JViewLegacy in /home/greatbiz/public_html/cass201311/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711

I've attached a copy of the affected file.

Default protostar template
The menus work properly, however there are other problems :

1) During checkout, new user cannot register an account. After clicking on register, the checkout page simply refreshed and eturn with a blank form.

2) "Categories on 2 levels" Hikashop content module displays the wrong subcategories.
greatbizservice.com/cass201311/products/...ry/13-essential-oils

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10 years 6 months ago #156026

Hi,

1. This error don't seem to come from HikaShop, is that displayed only in the HikaShop pages ?

2. Thanks to check your Joomla user settings. And see if the system messages are handled by your template. There is maybe something which should be displayed.

3. Can you give us a screenshot of this module configuration, and your category tree ? Do you have edited the view "category / listing_list" ?

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  • Posts: 11
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10 years 6 months ago #156162

1. This error don't seem to come from HikaShop, is that displayed only in the HikaShop pages ?

Yes. Only the hikashop pages are affected. However it might be a template issue. It's something related to JViewLegacy or something

2. Thanks to check your Joomla user settings. And see if the system messages are handled by your template. There is maybe something which should be displayed.

See attached. BTW how do I check system messages?




3. Can you give us a screenshot of this module configuration, and your category tree ? Do you have edited the view "category / listing_list" ?









Nope I did not edit any of the views. They are all used as they are.

BTW I have pm you the admin and ftp logins in case you need them. Thanks.

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Last edit: 10 years 6 months ago by caveman.

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10 years 6 months ago #156313

Hi,

1. It is because the plugin system "jat3" might react to something and react in the wrong way.
As you can see, the file is a system plugin

/home/greatbiz/public_html/cass201311/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
It is the system plugin "jat3". Loaded each time on every page in your website.
There is nothing in Hikashop which generate specially the problem. You have to deal with Joomlart template team to find a fix for this plugin.

2. You have to check in your template files, generally "index.php" if you find the code:
<jdoc:include type="message" />

3. The settings seems to be correct. Can you try to "Rebuild" the category tree by clicking on the button in the toolbar of the backend category listing page ?

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