Can't save configuration

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10 years 5 months ago #162182

Hi Hika,

Trying to evaluate Hika, but can't save any changes to Hika configuration; get a 403 Access denied to www.scandinavianrhetoric.eu/administrator/ <br>index.php?option=com_hikashop&ctrl=config

Have reinstalled, changed browser, changed php-version - from 5.5 to 5.3 and 5.4 - cleared cache, etc. No error message, just the 403 on clicking Save on administrator/index.php?option=com_hikashop&ctrl=config. And no changes saved

Fresh install of Joomla 3.3.1 / Hika 2.3.1

Is it the little "<br>" ?? (Where does that come from? - and it's not included in the 403-adress...)

Any clues?

Peter

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10 years 5 months ago #162187

Hi,

The '<br>' is not normal, please check the HTML generate code of the configuration page in order to see the action in the "<form>" element.
But, the url is hard coded in the HikaShop view, it is strange that a "<br>" is added.
The code in the HikaShop config view :

<form action="index.php?option=<?php echo HIKASHOP_COMPONENT ?>&amp;ctrl=config" method="post"  name="adminForm" id="adminForm">

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 5 months ago #162208

Thanks for your reply!

Found the code - but no <br> (or hidden line break or anything). Have replaced the full com_Hikashop in /administrator - but the problem persists. This is quite strange. Is it a database problem?


Peter

PS: Get the same <br> and 403 when trying to save Views: administrator/<br>index.php?option=com_hikashop&ctrl=view

Last edit: 10 years 5 months ago by retfor.

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10 years 5 months ago #162214

Hi,

I don't think that it has anything to do with the br tag and that the br tag you see is just a display glitch of the error message, but that the real problem is that your server has some kind of security module like mod_security which is configured too strongly and forbid that request because it contains too many fields or something like that.
I would recommend to review the server setup with your hosting company to see if you have mod_security or suexec or something like that configured on your web server and see if there is an option which can be deactivated to avoid that problem.

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10 years 5 months ago #162258

I'll check with my provider and let you know. Thanks!

Peter

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