[solved] Backend product add page broken

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9 years 10 months ago #205504

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.3.10

Hi,

Since the update to Hikashop business 2.5.0 the backend product page is broken on my site, it's displaying only one column, styles are broken, buttons to add images are not displayed etc (you can check the attached screen-shot).

I seen that I can use the old style while adding &legacy=1 to the product editing page URL and it works to edit existing products.
But this is not working when adding new products.
Then I have to first add few infos for a new product using the broken page, save it, and edit the product adding &legacy=1 to the url.
It's not a critical problem but if you could tell me how to fix it it would be great while it's enough annoying.

Thanks.

Sincerely.

Bruno.

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Last edit: 9 years 10 months ago by Brunus. Reason: taged as solved

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9 years 10 months ago #205507

Ok, I just seen the widget to choose categories in the product editing page is broken also, even un legacy mode, and it's not possible for me to add categories for a product.
I need to use the new broken page to give a category to the product while the widget is broken un legacy mode.

Last edit: 9 years 10 months ago by Brunus. Reason: adding information

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9 years 10 months ago #205511

Hi,

It looks like you don't have the latest version CSS for the backend.
Go in the HikaShop configuration, and select "default" in the backend CSS option and that should work fine.

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9 years 10 months ago #205630

Thanks Nicolas.
I switched from custom to default CSS and it works fine, every problem is fixed.

Sincerely.

Bruno.

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9 years 8 months ago #210525

I think I have the same problem, but can't find/get to the spot to switch the CSS setting. Attached is a screenshot. I thought I would find the CSS setting under "Advanced Settings", but if I click on any of the hyperlinks, the URL changes, but the page doesn't change. How can I get to to the place to switch the CSS setting to default?


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9 years 8 months ago #210534

Hi,

Your issue is not related to CSS, you have a PHP fatal error in your page and the rendering is stopped.
Please check your PHP error log or change the "error reporting level" to "maximum" in your Joomla global configuration (in order to see the error message directly in the page.. Even if something you need to take a look at the "source" in order to see it clearly).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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