Jumping to next page on shipping adress changes

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7 years 9 months ago #262333

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- PHP version -- : 7

Hi guys,

Still version 2.6.4 because 3 give more issues :-)

I have a weird issue with jumping to next step and shipping adress.
1. When i open and close with the checkbox i go to next step
2. When i open i get a new adress, i fill in the adress and on apply i go to next step.
If i go back a step the invoice adress is still selected.

I have tried this in protostar and my own theme and both have the problem.
No overrides of hikashop made.

If i update to 3.0.0 what i really would like to do the ajax spinning is there untill i safe the checkout process and than i cant get stuff to work.

Ay idea where to start looking?

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7 years 9 months ago #262340

Hi,

There are several things you can try:
- change the "address selector" setting of the hikashop configuration to display differently.
- remove the "same address" checkbox from the checkout. That option is removed for the new checkout anyway in HikaShop 3.0.0 since it doesn't help and actually create more problems than anything.

Regarding the update to HikaShop 3, I would recommend to make a copy of your website (in a sub folder for example) and update the copy. That way, if you have problems with it, you can ask us and we can tell you what to do so that you can then safely update the production website.

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  • Posts: 190
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7 years 9 months ago #262410

Those steps i tried over and over again :-)

I like to update to 3 and use your help.

I have now 4 Hikashop site's (3 still not online), all are little (1 to 100 products) and 2 have not even payment.
I would like support for all of them when i have troubles, but also support if one extra is coming.
The multi-subscription is a bit expensive but if the renew is lower maybe an option for me.
I think maybe only 1 needs enterprise but i like options so i always use that one ;-)

I have no customers with more than 100 products at this moment so maybe the full multi is overkill.
Can you make a good offer for me for a multi-subscription?
What is the cost for a renewal for the multi-subscription?
You can also send this to my email ofcourse :-)

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7 years 9 months ago #262420

Hi,

The initial cost of the Multisites version is 385€. However, the renewal fee is only 195€. So it's a bit less than 60% of the initial cost.

But yes, if two of the three HikaShop websites you have don't use the checkout, it doesn't seem like a good choice for now to go with a multisites. It might be better to get some Essential editions for them for the time being and then, when you get more websites needing the Business edition, migrate all of them in a Multisites version.

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