Duplicate Menu Item Error When There is No Duplicate

  • Posts: 52
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7 years 9 months ago #262472

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.5
-- Error-message(debug-mod must be tuned on) -- : Save failed with the following error: You are creating a duplicated link, another menu item already exists linking this element see details below

Good morning,

I am trying to add a new HikaShop category to my main menu and keep getting the following error message:

Error

Save failed with the following error: You are creating a duplicated link, another menu item already exists linking this element see details below
Menu ID:523, Title:Brands listing, Link:https://ojoelmercado.com/hikashop-menu-for-brands-listing
Menu ID:519, Title:Categories listing, Link:https://ojoelmercado.com/hikashop-menu-for-categories-listing
Menu ID:563, Title:Bedding, Link:https://ojoelmercado.com/ojo-home/bedding
Menu ID:564, Title:Décor, Link:https://ojoelmercado.com/ojo-home/decor
Menu ID:565, Title:Mugs & Glasses, Link:https://ojoelmercado.com/ojo-home/mugs-glasses
Menu ID:566, Title:Music, Link:https://ojoelmercado.com/ojo-home/music
Menu ID:574, Title:Shop By Collection, Link:https://ojoelmercado.com/body-care/shop-by-collection
Menu ID:578, Title:Belle Essence Lavender, Link:https://ojoelmercado.com/body-care/shop-by-collection/belle-essence-lavender
Menu ID:575, Title:Ojo Signature Hair & Body Care, Link:https://ojoelmercado.com/body-care/shop-by-collection/ojo-signature-hair-body-care
Menu ID:576, Title:Ojo Skin Care, Link:https://ojoelmercado.com/body-care/shop-by-collection/ojo-skin-care
Menu ID:577, Title:Once In A Bloom, Link:https://ojoelmercado.com/body-care/shop-by-collection/once-in-a-bloom
Menu ID:893, Title:Round Barn Apothecary, Link:https://ojoelmercado.com/body-care/shop-by-collection/round-barn-apothecary
Menu ID:580, Title:Super Salve Company, Link:https://ojoelmercado.com/body-care/shop-by-collection/super-salve-company
Menu ID:583, Title:Shop By Artist, Link:https://ojoelmercado.com/jewelry/shop-by-artist
Menu ID:584, Title:Josie Hart, Link:https://ojoelmercado.com/jewelry/shop-by-artist/josie-hart
Menu ID:585, Title:Shaesby, Link:https://ojoelmercado.com/jewelry/shop-by-artist/shaesby
Menu ID:591, Title:Bags, Link:https://ojoelmercado.com/ojo-collection/bags
Menu ID:589, Title:Hats, Link:https://ojoelmercado.com/ojo-collection/hats
Menu ID:592, Title:Mugs & Glasses, Link:https://ojoelmercado.com/ojo-collection/mugs-glasses
Menu ID:595, Title:Music, Link:https://ojoelmercado.com/ojo-collection/music
Menu ID:894, Title:Ojo Logo Wear, Link:https://ojoelmercado.com/ojo-collection/ojo-logo-wear
Menu ID:597, Title:Other Items, Link:https://ojoelmercado.com/ojo-collection/other-items
Menu ID:590, Title:Robes, Link:https://ojoelmercado.com/ojo-collection/robes
Menu ID:596, Title:Talistones, Link:https://ojoelmercado.com/ojo-collection/tailstones
Menu ID:594, Title:Teddy Bear, Link:https://ojoelmercado.com/ojo-collection/teddy-bear
Menu ID:588, Title:Tee Shirts, Link:https://ojoelmercado.com/ojo-collection/tee-shirts
Menu ID:600, Title:For Her, Link:https://ojoelmercado.com/gifts/for-her
Menu ID:601, Title:For Him, Link:https://ojoelmercado.com/gifts/for-him
Menu ID:602, Title:For Kids, Link:https://ojoelmercado.com/gifts/for-kids
Menu ID:603, Title:Less Than $50, Link:https://ojoelmercado.com/gifts/less-than-50
Menu ID:619, Title:Giclée, Link:https://ojoelmercado.com/artwork/giclee
Menu ID:620, Title:Pottery, Link:https://ojoelmercado.com/artwork/pottery
Menu ID:618, Title:Weavings, Link:https://ojoelmercado.com/artwork/weavings
Menu ID:622, Title:Ann Loper, Link:https://ojoelmercado.com/artwork/shop-by-artist/ann-loper
Menu ID:623, Title:J. Davis, Link:https://ojoelmercado.com/artwork/shop-by-artist/j-davis
Menu ID:621, Title:Logan Wannamaker, Link:https://ojoelmercado.com/artwork/shop-by-artist/logan-wannamaker
Menu ID:624, Title:Pat Dozier, Link:https://ojoelmercado.com/artwork/shop-by-artist/pat-dozier

Use a Joomla menu item of type 'Alias' instead to avoid duplicated contents.

The problem is that there IS no duplicate menu item. Not even in my menu Trash. I have looked everywhere on the
site to find the duplicate but it just isn't there.

Please help!

Best,

Leslie

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  • MODERATOR
7 years 9 months ago #262476

Hi,

That error message is generated by the Joomla menu manager, not HikaShop. So I wouldn't be able to say much.
If Joomla says that there already is a menu item with the same link, then either Jomla has a bug or there really is a menu item with that link.
Now I don't know how you've configured the menu item you're trying to add, nor all the links of all the menu items on your website, but I would first recommend to double check.

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