Product Details On Product Page Not Properly Positioned

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7 years 9 months ago #263230

Hi,

Just so glad I have Hikashop Business.

My issue is that on my product page the description is moved to the left out of the text box area. Where and how do I fix this so that the text is moved more right?

Please see attached image of the bottom of the product page.

Charles

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7 years 9 months ago #263232

Hi,

1 - When you create a new thread, please provide the details in the first form ; we're asking them for a really really good reason.

2 - Without a link to your product page ; we can't know what is the issue.

3 - You might need to be sure to have the latest package of HikaShop 3.0 (because I have to assume that you're using HikaShop 3)

4 - For design/customization/display questions, when it is related to the CSS, we have a documentation page :
www.hikashop.com/support/documentation/1...the-display.html#css

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 9 months ago #263338

Thanks for letting me know about putting info in the first form, will do.

I am using the most updated Hikashop Business 3.

Is there a way to put a link to my website privately?

Basically, the issue is that in the bottom of the product page 'Description', the description text is way left to the very left edge of the page. I would like to push it or pad it about 50 to 75px more over from the left.

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7 years 9 months ago #263346

Hi,

If you're using HikaShop 3 ; please provide the build number.
www.hikashop.com/support/documentation/5...onfig.html#main_main

When you create a forum ticket, you can put your link and mark it as private.
Otherwise, you'll have to send us the information via the "contact us" form (with a url link to that thread so we will know what to do with the information).

For design/customization/display questions, when it is related to the CSS, we have a documentation page :
www.hikashop.com/support/documentation/1...the-display.html#css

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 267
  • Thank you received: 4
7 years 9 months ago #263435

Thank you for the information.

It says this for my edition:

You have the latest stable version of HikaShop Business: 3.0.0

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7 years 9 months ago #263441

Go in the HikaShop configuration page and in the main tab at the top, you'll see your version number along with the build number.

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