registration page redirects to a 404 page not found after submit

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  • Hikaserial Subscription Hikashop Business
7 years 8 months ago #264753

-- HikaShop version -- : 3.0.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.5.9
-- Browser(s) name and version -- : firefox 51

i am using the hikashop registration form for registating at our site using the url www.pim.gr/index.php/hikashop-menu-for-hikashop-registration when all data is entered and a submit button is being pressed the registration page is redirecting to www.pim.gr/index.php/hikashop-menu-for-h...ctivate_page?lang=el with a 404 page Page not found : activate_page.
Activation email is being and also the user is created in joomla users.Also a strange thing is that i get an email of a new order created but without any data.
From search around and reading i have also activated URL where you will be redirected when the cart is empty : to www.pim.gr but still nothing.Please i need your help on this.

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  • MODERATOR
7 years 8 months ago #264761

Hi,

in HikaShop 3 ; the user activation is made under the "user" context and not the "checkout" one.
But by using the "legacy checkout", you will re-find the legacy features including the user activation via le checkout controller.

Please be sure that you do not have any view or email override.
Please also be sure to be up to date with the latest version of HikaShop (currently, it's 3.0.1)
www.hikashop.com/support/documentation/5...ashop-changelog.html

Regards;


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 8 months ago #265779

I have the same problem, after registration it direct to 404 not found : activate_page....
And I try to reinstall hikashop the problem is solved.

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  • Hikashop Business
7 years 1 month ago #281087

What can I do, If i had update from hika 2.x to 3.2 and i see 404 Not Found error when i click regestration confirmation link? I don't have personalization on email, but i have personalization of views.

I can't reinstall hikashop or remove personalization.

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7 years 1 month ago #281088

in 3.0.1 - was ok, links work ok
in 3.1.1 - was ok, links work ok
in 3.2.0- error regestration link don't work
in 3.2.1 - error regestration link don't work

Joomla - 3.8.0

After click in activation link I see error page but count is activated...
====================
I also see that error occurs only when i register form checkout. When I send registration form from main menu, everything works ok.

works (regestration from menu):

index.php?option=com_hikashop&ctrl=user&task=activate&activation=aa4a3691640a45f5864de84dfb77c6615&infos=eyJwYXNzIjoiemsyMzc0QDN4IiwidXNlcm5hbWUiOiJhcnR1cl96aWVsaW5za2lfAbzIucGwifQ%3D%3D&id=17&Itemid=339&lang=pl&page=user


don't work (regestration from checkout):

index.php?option=com_hikashop&ctrl=user&task=activate&activation=826550cef1c05e9c34cfbf1879c884857&infos=eyJwYXNzIjoiemsyMzc0Q5DN4IiwidXNlcm5hbWUiOiJhcnR1cl96aWVsaW5za2lAbzIucGwifQ%3D%3D&id=18&Itemid=341&lang=pl&page=checkout

Last edit: 7 years 1 month ago by Bprak.

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  • MODERATOR
7 years 1 month ago #281092

Hi,

I would first recommend to check the menu System>Emails. Do you see a bin icon in the customization columns of the "user account" email ? If you do, it means that the email has been customized and that's your issue.
If you don't, then I'm not sure what is the cause of the problem. I would need more details:
- instructions to reproduce the issue on your website
- a link to the shop

Last edit: 7 years 1 month ago by nicolas.

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