Hi,
in HikaShop 3 ; the user activation is made under the "user" context and not the "checkout" one.
But by using the "legacy checkout", you will re-find the legacy features including the user activation via le checkout controller.
Please be sure that you do not have any view or email override.
Please also be sure to be up to date with the latest version of HikaShop (currently, it's 3.0.1)
www.hikashop.com/support/documentation/5...ashop-changelog.html
Regards;
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.