Images and button doesn't link to same page

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7 years 7 months ago #267362

-- url of the page with the problem -- : www.developpementperso.com/mp3-hypnose-subliminale
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.3.29

Hello,

I have a categories page with all my products. When you click on the image it doesn't send you to the same page as when you click on "choose option" button for the same product.
How do I change the link on the "choose option" button ?
for example: On this page www.developpementperso.com/mp3-hypnose-subliminale if you click on first product
the image send you here: www.developpementperso.com/nos-titres/hypnose-et-sport ( this is the page I want )
the button send you here: www.developpementperso.com/hypnose-et-sport ( there is modules that I don't want on this page and can't get rid of them)

The same problem occurs for all my product.
How do I fix that ?
Thanks for your support
Patrick

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7 years 7 months ago #267386

Hi,

We don't have that on our end.
It looks like some kind of customization issue.
Try turning off the "add to cart legacy" option in the HikaShop configuration and see if that helps.

Otherwise, try switching to the default template of Joomla and see if that helps. If that does help, then it means that it indeed comes from a view override. You'll have to rename the files in templates/YOUR_TEMPLATE/html/com_hikashop/product one by one to identify the one causing the problem.

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7 years 7 months ago #267431

Hi,
I turn off the "add to cart legacy" option in the HikaShop configuration and that didn't help.
I also try to switch to the default template of Joomla and that did not help either.
The problem still persist. Images and choose option button doesn't link to same page.
Need help please!
PS: Also, when I turned off the "add to cart legacy" option, I couldn't check out. There is a message on right up corner saying that product add to card successfully, but then nothing happen and there is no option to check out.
Thanks

Last edit: 7 years 7 months ago by patmiami.

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7 years 7 months ago #267432

Hi,

Then we'll need a backend access with a link to this thread so that we can have a look. PLease use our contact form:
www.hikashop.com/support/contact-us.html

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7 years 7 months ago #267522

Hi,

We got the access and confirmed that changing the template to the default one didn't help, so it doesn't seem to be a view override issue.
However, your access doesn't allow us to access the HikaShop configuration, so we don't even know which build of HikaShop 3.0.1 you're using, or how you've configured it. Could you grant access to the HikaShop configuration ?

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7 years 7 months ago #267666

Hi Nicolas,

please try again, you should have full access now.
Thanks for your help!
Patrick

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7 years 7 months ago #267797

Hi,

Thanks. I was able to reproduce the problem and added a fix on our end to prevent that.
Download the HikaShop install pakcage on our website and install it on yours and that will add the patch to fix the problem.
Make sure that you clear your cache after the install to be able to see the change.

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7 years 7 months ago #267854

Hello,

That's fixed the problem !
Thank you so much for your help.

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