can't remove picture in backend product page

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 7.1
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : no

Hi,

After a update on to v3.0.1_2017_04_18_18_18_29_44.zip The image div looks different with a stippled line around. Problem is that I can't remove the picture in the div.

see image of Hikashop v 3.01. before and update (every month) like is advised!
imag after update with piles.

best regards, Marius

Yes that works perfect!

thank you Jerome

Just redownload from the site and install it again? or I have to unpatch something?

Hi I am having the same issue I cannot delete or add new photos. I have followed the above instructions and still unable to do anything with the photos.

Hello,

We'll need more information about your current version number that you can find through the "Version" option via "Hikashop->System->Configuration->Main", but also screenshots of :
- Your product configuration page
- Potential JavaScript error that you may also have through your product configuration page.

Thank you.
Kind regards,
Mohamed Thelji.

HikaShop Starter 4.0.0 [1810241141] and latest version of joomla

there is no response when I click on the x for the photos or any of the buttons to add new photos, I've checked for errors and found the one below

not sure what could be missing or if I have a setting wrong.

Thanks for any help you can give

Hello,

Your issue is probably coming from your JavaScript error, so can you show us the code that you have through the "index.php" file near the line 460.

Kind regards,
Mohamed Thelji.

Thank you. I cannot locate line 460 in my index file here is a screen shot of my index file code

Thank you. Here is what I found.

Thank you I have sent you a message with login info so you can see for yourself. Let me know if this is not ok

thanks i have checked it and resent

thank you so much that works perfectly!