[SOLVED] Header and footer in template emails

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7 years 6 months ago #269710

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 7

I'm trying to customize the emails templates but I see that automatically is added the default header.png and footer.png images.

How can I remove them to customize my layout?

Last edit: 7 years 6 months ago by crealiagroup.

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7 years 6 months ago #269719

I have exactly the same question !
My customized emails worked well in Hikashop 2.6.4 and now, these images are added.
Thank you for your answer.

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7 years 6 months ago #269720

I found the answer:
you have to choose another email template than user_notification. I have created a customized one and it works!
Hope it helps.

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7 years 6 months ago #269727

Hello,

@crealiagroup I'm sorry but I don't understand what you're talking about.
Can you please clarify ?

@arnaudgautron in HikaShop 3.0 we introduced templates for emails so if you already have some customization for your emails, best is to not have a template for them otherwise you might have some duplicate content.
Another possibility is to change your customization in order to be able to use the email templates.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 6 months ago #269760

Thanks arnaudgautron and Jerome for answering, I understood now. We have to create a new template instead of editing the HTML version for the email.

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7 years 2 weeks ago #282171

I too am struggling to find where in the templates this code is added:

<tr style="line-height: 0px;">
<td class="w600" style="line-height:0px" width="600" valign="top">
<img class="w600" src="XXXXX/media/com_hikashop/images/mail/footer.png" border="0" alt="--" />
</td>
</tr>

I simply do not want this graphic included on the email, but cannot find it on either the email_notification template or the order_notification template.

please help!

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7 years 2 weeks ago #282175

Hello,

The solution will be to directly edit your email template by using the "Email template" option through the configuration page of your emails.

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