After upgrading to HikaShop v3.1.1 - cannot access products in admin

  • Posts: 15
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  • Hikashop Business
7 years 5 months ago #271097

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 2.5.28
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : Chrome 58.0.3029.110 (64-bit)
-- Error-message(debug-mod must be tuned on) -- : 500 - An error has occurred.
JHtml: :jquery not supported. File not found.

Return to Control Panel

Call stack
# Function Location
1 JAdministrator->dispatch() /home/kahworld/www/sat/administrator/index.php:46
2 JComponentHelper::renderComponent() /home/kahworld/www/sat/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() /home/kahworld/www/sat/libraries/joomla/application/component/helper.php:348
4 require_once() /home/kahworld/www/sat/libraries/joomla/application/component/helper.php:380
5 hikashopController->execute() /home/kahworld/www/sat/administrator/components/com_hikashop/hikashop.php:54
6 JController->execute() /home/kahworld/www/sat/administrator/components/com_hikashop/helpers/helper.php:1832
7 ProductController->edit() /home/kahworld/www/sat/libraries/joomla/application/component/controller.php:761
8 hikashopController->display() /home/kahworld/www/sat/administrator/components/com_hikashop/controllers/product.php:51
9 JController->display() /home/kahworld/www/sat/administrator/components/com_hikashop/helpers/helper.php:1853
10 ProductViewProduct->display() /home/kahworld/www/sat/libraries/joomla/application/component/controller.php:722
11 ProductViewProduct->form() /home/kahworld/www/sat/administrator/components/com_hikashop/views/product/view.html.php:27
12 JHtml::_() /home/kahworld/www/sat/administrator/components/com_hikashop/views/product/view.html.php:1497
13 JError::raiseError() /home/kahworld/www/sat/libraries/joomla/html/html.php:123
14 JError::raise() /home/kahworld/www/sat/libraries/joomla/error/error.php:251

I upgraded this site last week and had no occasion to look at the products. But when attempting to do so today, I get the above error message.

Thanks for your help!
Gary Marsh

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  • MODERATOR
7 years 5 months ago #271101

Hi,

Thanks for the feedback. We've added a patch for that issue which happens only with Joomla 1.5 and 2.5. Download again the install package on our website and install it on yours and that will fix the problem.

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  • Hikashop Business
7 years 5 months ago #271102

Thank you for your help! The patch resolved the problem. I'm grateful!
Gary Marsh

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7 years 5 months ago #271234

Hi Nicolas,
I have the same problem of gmarsh (Joomla! 2.5 and Hikashop 3.1.1) but when I try to install the new package it return a 500 error. How can I solve the problem?

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7 years 5 months ago #271242

The zip package works great and fix the problem. Thanks a lot!

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