Collapsed view

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7 years 4 months ago #273153

-- url of the page with the problem -- : fegyvernepper.com
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.2

Hi,

I would like to ask for help. Today I upgraded the HikaShop and the 3x3 view in category and producto too is collapsed and I see only 1x1 view both locations.

In the settings there is 3x7 view.

Regards,
Pal

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7 years 4 months ago #273156

Hello,

Please perform some search before posting in our forum.
www.hikashop.com/forum/install-update/88...r-update.html#260059
www.hikashop.com/forum/product-category-...n-t-work.html#271066
www.hikashop.com/forum/product-category-...v-layout.html#271093
www.hikashop.com/forum/product-category-...r-update.html#269989
www.hikashop.com/forum/install-update/89...to-3-0-1.html#269584
www.hikashop.com/forum/product-category-...products.html#266202
www.hikashop.com/forum/product-category-...-upgrade.html#271230

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 4 months ago #273216

Hi,

Thank you for attention, but I performed a search before I posted.

I don't have .hikashop_subcategories div.hikashop_category, .hikashop_products_listing div.hikashop_product entry in the front end CSS and that is why I wrote a new topic for this issue.

I think somewhere the CSS is the problem.

Regards,
Pal

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7 years 4 months ago #273225

Hello,

As you can see, a maojority of topics have the same issue, and most often it's link to the fact that some use old Front-end CSS File OR have sometimes customized front-end css file.
In order to check this can you go in Components => HikaShop => Configuration, and in Display tab check this point :



And if it's not the case switch to default css file, rather than old or custom.
If that don't solve your issue, provide a link WITH the issue.
Awaiting news from you.

Regards

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Last edit: 7 years 4 months ago by Philip.
The following user(s) said Thank You: palee3

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7 years 4 months ago #273287

Hi,

To set to default CSS is solves the problem. My main reason to not change the settings was that the upgrade does not change the settings, and I search for the problem somewhere else. And sorry, but the linked problems was the same but not was clear that I need to change the CSS file to default.

It seems now works well everything.

Thank you.

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