Floating Tax Point and VAT ID

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7 years 4 months ago #274084

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.6.5

Hi,
we use the floating tax point option. Just recently we decided to let customers with a valid VAT ID use this option. In the tax settings I activated this option. Now Hikashop doesn't show any VAT once a valid VAT number is provided but the amount to pay is not reduced by the VAT. Customers complain about this obviously because they have to pay full price and on top of it there is no VAT on the invoice that they can use for their tax statement.
Did I miss a parameter to set up?
Thanks
Roger

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7 years 4 months ago #274087

Hi,

The point of the "floating tax prices" setting is precisely to keep the price of the products the same regardless of what tax rate is applied to the product.
So if you don't want that, then you should turn off that setting. Then, the price of the products will be different based on the VAT applied to the customer.

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