Hi,
Ok, let's do a en example:
- your upload folder is /images/com_hikashop/upload/
- you have an image called myproduct.jpg
- you have a product called myproduct
There are two steps to add the product and the image to the shop with a CSV in no particular order:
- you need to upload the file myproduct.jpg in the /images/com_hikashop/upload/ folder (via FTP for example or the Joomla media manager).
- you need to upload a CSV file like that (simplified version):
product_code;images
myproduct;myproduct.jpg
If you first do the CSV import and not have yet the image uploaded (or if the file is not in the correct location), you should see a image with no icon or with the default image icon when you edit it in the backend. So check on that.
If in your CSV you specified a path like /myotherfolder/myproduct.jpg, then the system will search for the image in /images/com_hikashop/upload/myotherfolder/myproduct.jpg
That's why I said in my previous message that you should use the file name of the file in your CSV.