HELP - Will no proceed to checkout! - Just updated to Essential 3.1.1

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7 years 3 months ago #275692

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 7.0.21
-- Browser(s) name and version -- : Google Chrome
-- Error-message(debug-mod must be tuned on) -- : No Error messages, but it won't go to checkout. I put items in the cart. Cart shows items. I click on Proceed to checkout, and nothing...

No Error messages, but it won't go to checkout. I put items in the cart. Cart shows items. I click on Proceed to checkout, and nothing...

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7 years 3 months ago #275693

It keeps redirecting to this: /component/hikashop/?Itemid=0

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7 years 3 months ago #275700

Now the add to cart buttons are not working. I am not able to add products to cart. What is going on?!?

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7 years 3 months ago #275696

Hi,

In the "force a menu on checkout" setting of the HikaShop configuration, make sure that you select a menu item of the type HikaShop, ideally of the type HikaShop checkout and it should work fine.

I've also added a patch to avoid the error even when that option is not configured or not configured properly. So you can try downloading the install package again on our website and installing it again on your website to get the patch.

I'm not able to reproduce the problem with the add to cart buttons. They work fine for me on your website. Please provide precise instructions to reproduce the problem and try on another browser.

Last edit: 7 years 3 months ago by nicolas.

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