Guest user can check out without selecting any address

-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.7.5

Hi,

we just noticed a big issue with guest checkout, we're not sure if this has always been like that or it has changed recently.
We use the new Ajax checkout and have the Address Selector set to List.

After a guest user fills in his e-mail and address information and clicks on Next, the billing and shipping address are shown. However, they are not selected by default, and the user can actually just click on Next again without selecting any address and finish his checkout. In the emails and in the backend order overview the user's address information will then be completely empty, and we have no idea who placed the order or where to send it to!

The system should not allow the user to continue to the next step without having selected a billing and shipping address. And preferably, since for a guest user there is only one address, it would be much better if it is automatically selected.

Can you reproduce this issue or help us with this?
Thanks in advance.

We did some additional testing, and found this has changed after updating to 3.2.0.
In 3.1.1 the billing and shipping address would always be automatically selected, so no issues there, but now in 3.2.0 they're not selected and many users won't see that and just continue with the checkout.

We can note though that even in 3.1.1 a user could, through the browser inspector for instance, forcefully deselect the address input radio button and also continue without any address selected, without any errors popping up anywhere. It would be preferable if there are some more rigurous checks built in the checkout to make sure a billing and shipping address must always be selected.

Thanks again for any help.

Hi,

see attached screenshots of our configuration and the problem, though you should be able to reproduce it without any special instructions.
As you can see we use default Protostar template, no view overrides.
- We add a product to cart and go to checkout
- We select Guest checkout and fill in e-mail and address
- Click on Next to go to billing address and shipping address overview
- You will see the addresses are not selected, and the user can simply click Next and finish checkout without any address


If we change the Address Selector from List to Dropdown List it also does not work correctly, as you can see in the fourth screenshot. In this case the billing address will select the filled in address data, but the shipping shows an empty address.

Hope it is clearer now, thanks for looking into it.

Hi Nicolas,

with a clean install of Joomla and Hikashop 3.2.0 everything does indeed work correctly and we are also unable to reproduce our own issue.
At the moment I can only test locally and am not able to upload a test website online, hopefully will be able to do that later today. Will continue testing here as well to try and figure out what exactly causes the addresses to go wrong.

Kind regards,

Hi Nicolas, Jerome,

sorry I'm unable to give you a live test website at this time, though I think I was able to trace the issue down.
In short: it's caused by addresses stored in the database with all values NULL and address_user_id equal to zero.
For guest users somehow the cart_billing_address_id and cart_shipping_address_id will get stuck at these NULL addresses, and doesn't handle the situation of address_user_id = 0 properly.


Longer explanation:
The reason why in the checkout the addresses are not automatically selected for guests, is because in the file show_block_address on line 151

if($cart->cart_billing_address_id == (int)$address->address_id)

Hi,

that seems to have fixed it, we've gone through the checkout a couple of times on our original website with the issue (containing empty addresses in the database) and the system is handling it correctly now.
All working well again as far as we can see, thanks!