why collect guest info

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7 years 2 months ago #279275

-- HikaShop version -- : 3.2
-- Joomla version -- : 3.8
-- PHP version -- : 7.0.23
-- Browser(s) name and version -- : Firefox 54.0.1

Why do we make it necessary to collect address info from a guest purchaser? The payment info is collected (again) if you use paypal as a gateway for credit cards or payment. Shouldn't a developer have the choice to require collection or not, especially if the purchase is for downloads? Or if the purchase is a gift, and the shipping address is different than the purchaser's address, we should have the option to collect only the recipient's info (other than email address).
Or is there a way to do this that I missed?

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7 years 1 month ago #279310

Hi,

Most countries have laws that require you to collect the billing address of the customer.
And that's normal because in most cases, you're supposed to collect tax from customers located in your country but not for customers outside of your country. If you don't collect the billing address, then you don't know where the customer is located and thus you don't know if you need to charge taxes or not, and that's usually not allowed by tax offices.
Now if you have a shop where you don't want to get the address, you can keep only the "cart" block in your "checkout workflow" and use something like PayPal Express Checkout or Amazon Pay for which the checkout actually happens on the payment gateway website and thus no address is asked by HikaShop. But that means that you need to configure your taxes on the payment gateway account.

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