Products available (hikashop_product_stock_count) not shown in only one categori

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7 years 1 month ago #279496

-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.8
-- PHP version -- : 7.1.9
-- Browser(s) name and version -- : ALL

Appearently after the last update of Hikashop Business and/or Joomla 3.8 in one category only (Meubelen) the available stock is not shown anymore. All other categroies are showing the available stock. So for some reason in one category only it dissapeared.

Any idea how to solve this. I looked into all settings but can't find anything.


I'll keep on trying!
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Last edit: 7 years 1 month ago by gasoline.

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7 years 1 month ago #279514

Hello,

If the stock is an empty string it means that the product have an unlimited stock.
You can simply check your product settings.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 1 month ago #279530

Hi Jerome,
All meubelen have a quantity, but it's not displayed. F.e.

aba-i DOT nl/product/retro-loungechair-orange/category_pathway-56



We changed nothing, but it happend after some update appearantly.


I'll keep on trying!
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Last edit: 7 years 1 month ago by gasoline.

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7 years 1 month ago #279559

Hello,

Can you also show us some screenshots of how you configured the "Retro 2-zits London (Teal Blue)" product so that we can maybe reproduce it on our end, or directly understand from where your issue is coming from ?

Thank you.

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7 years 1 month ago #279611

Mohamed Thelji wrote: Hello,

Can you also show us some screenshots of how you configured the "Retro 2-zits London (Teal Blue)" product so that we can maybe reproduce it on our end, or directly understand from where your issue is coming from ?

Thank you.




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I get it, but it's not what I want.
If I change the variants Quantity from unlimited to a number the available Quantity appears on the website.

But what the client wants:
He has a chair (for example 3 chairs in stock) and the buyer can choose white feet or black feet.
Than on the website should be displayed 3 chairs in stock.

The feet (White or Black) are just options. He has hundreds of feet, it's just a option that's not quantity related. So clients buy a chair and can choose white or black feet. How to set up that to achieve that?

P.S. It was displayed appearently correct in earlier Hikashop/Joomla versions. So I don't understand why it went wrong now. Because of switching off legacy maybe? It's a old website but well maintained, all updates run all years.

Hope I explained it clearly enough and you understand it.


I'll keep on trying!
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Last edit: 7 years 1 month ago by gasoline.

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7 years 1 month ago #279699

Hi,

Thank you for your feedback. We were able to reproduce the problem and added a fix for it.
Download the install package on our website and install it on yours and you'll get the fix.

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7 years 1 month ago #279705

nicolas wrote: Hi,

Thank you for your feedback. We were able to reproduce the problem and added a fix for it.
Download the install package on our website and install it on yours and you'll get the fix.


Hi Nicolas,

Thanks, that's awesome and thanks for your fast response. I thought I was crazy ;), but it;s fixed now. Very happy.

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I'll keep on trying!
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