css problem after updating

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7 years 1 month ago #280332

Hello!

I have hikashop business 3.2.0 version and external It trendyshop template (icetheme.com)

In the Hikashop update 3+ you completely changed frontend css amongst other things. www.icetheme.com/themes/it-trendyshop

"IT_Trendyshop does not support the latest release of Hikashop V.3.x."

Product image zoom and fade effect not working after hikashop updating. : www.furdoszobasziget.hu


And image zoom and fade effect working after hikashop 2.6.4. version.: furdoszoba.vilagweb.hu

Can i get help?

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Last edit: 7 years 1 month ago by furdoszobasziget. Reason: Hibás volt néhány szó, rosszul írtam egy mondatot.

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7 years 1 month ago #280337

Hi,

We can't help with that.
We don't know how these effects are added by your template. Normally, it's up to the template developer to add support for such changes. If they say that the template is not compatible with newer versions of HikaShop, then you shouldn't update HikaShop or you should switch to another template.

All we can propose is to request a download for HikaShop 2.6.4 via our contact page, with your order number, so that you install install it and perform the downgrade back to HikaShop 2.6.4.
www.hikashop.com/support/contact-us.html

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7 years 1 month ago #280361

Thanks. Unfortunately, the developer does not support it, which is strange to me. However, the hikashop has been used on many websites for many years, and we always want to use the latest one. I'm not a programmer, it's probably just a tiny php change and I've been waiting for you for help. But if you can not help, is there any way to buy or upgrade a similar effect?

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7 years 1 month ago #280365

Hi,

That exact effect can be done with some CSS and javascript. The best I think is to contact our partners and request a quote to add such effect on the normal product listing of HikaShop:
www.hikashop.com/home/our-partners.html

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