Product page is very slow

  • Posts: 94
  • Thank you received: 3
7 years 1 month ago #280955

-- url of the page with the problem -- : bluetooth.com.cn/index.php/en/rafavishop...-jabra-move-wireless
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1
-- PHP version -- : 7.0.22-0ubuntu0.16.04.1
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Slow

Dear Sir,
It is very slow to open product page after I update to the newest Hikashop version. Could someone find waht is the matter? Many thanks.
If there is any access to google or some other server which bolcked by China and cause this problem? I tested it is OK when use a VPN.

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7 years 1 month ago #280970

Hi,

From what I can see with the developer tools of my browser, most of the time spent loading the page is spent downloading the CSS/JS files needed for the page:
monosnap.com/file/gU69avHOaPT6a0VPruCX7FIU5BtLRK
The processing of the page itself is actually quite fast:
monosnap.com/file/wOiy8urjFsJD7B2JHHuK34YcnU9lQk
It takes 367ms to process the whole page.
So I don't see why updating Hikashop would change anything to the situation.
This looks like a problem of optimization of the website/server.
I'm on an optic fiber connection, so it's not normal that the server had to wait 4.41seconds just to send a javascript file to my browser:
monosnap.com/file/rTxSCokfzf4h92YIFDq2Jvp8tjDB6x
That should be instantaneous.

The following user(s) said Thank You: bluetooth

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  • Posts: 94
  • Thank you received: 3
7 years 1 month ago #281034

Yes,Many thanks Nocolas!I think it is the exact reason.
I know reason now. It was caused by plugin Hikashop Social Networks plugin. Because China blocked most of those social sites. It is ok now when I closed that plugin.
Many thanks Nocolas again!

Last edit: 7 years 1 month ago by bluetooth.

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