Order number and invoice number

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7 years 3 weeks ago #281738

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1
-- PHP version -- : 7.1
-- Browser(s) name and version -- : Firefox 56.0.2

Hello,

the order number and invoice number will no longer be updated / counted.
All orders have the same order number

Best regards Kurt

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7 years 3 weeks ago #281739

Hello,

Can you show us how you configured the "Order number format" and "Invoice number format" options via "Hikashop->System->Configuration->Main" ?

Thank you.

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7 years 3 weeks ago #281831

Hello Mohamed,

the format was 17.010067

Ich habe das Format auch geändert getestet in 17010067, also ohne Punkt
See photo

Best regards

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7 years 3 weeks ago #281843

Hello,

Please read our documentation regarding these two parameters so you will understand how to perform the set-up.
Entering a fixed value won't have a good result for your shop.
www.hikashop.com/support/documentation/5...nfig.html#main_order

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 3 weeks ago #281916

Hello Jerome,
It works except for the sign BE- or RE-
okay i changed the format.
Invoice = RE- {id size = "5"} / {date format = "m / y"}
Order= BE- {id size = "5"} / {date format = "m / y"}

However, I always get BE-
although the invoice includes RE-?

Best regards Kurt

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7 years 3 weeks ago #281917

Hello,

You'll always have an order number for your orders.
The invoice number is generated when the order is confirmed (CF "invoice" column for the configuration of order statuses).
And the invoice number is displayed in the invoice (also in the order details) ; but in the listing you will have the order number display to keep an homogeneous content.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 3 weeks ago #281967

Hello,
okay

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