How to install and use the google analytics plugin in hikashop

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7 years 3 weeks ago #281924

-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.1
-- PHP version -- : 7.0
-- Browser(s) name and version -- : Firefox 56.0

I already activate the google analytics plugin and I filled in the UA-number
But how to continue? Can I integrate the view of google analytics in hikashop? Or I have to open my GA account for see the results?
In which files I have to enter the GA tracking code? I think without it will not work, or?
Currently, when I open GA it counts nothing.
I already read the Hikashop documentation to GA but it does not answer my quests, says nothing about the tracking code.
Can someone gives me a detailed description how to use this plugin and what can I do with it?

Thanks in advance
Simone

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7 years 3 weeks ago #281937

Hello,

If you take a look at that documentation page you will see answer to your questions.
www.hikashop.com/support/documentation/2...oogle-analytics.html

But how to continue? Can I integrate the view of google analytics in hikashop? Or I have to open my GA account for see the results?

- The HikaShop plugin for Google Analytics enables you to report every sale made on your website on your Google analytics account.
- Note that it can take several days before the sales are taken into account by Google Analytics so it's normal that you don't see anything in the Ecommerce tab of your GA account just after an order.

In which files I have to enter the GA tracking code? I think without it will not work, or?

- Also, this plugin is for the e-commerce data of Google Analytics. You'll also need a Joomla Google Analytics plugin enabled on your website to transmit the rest of the Analytics data to your Google Account.

Currently, when I open GA it counts nothing.

- Note that it can take several days before the sales are taken into account by Google Analytics so it's normal that you don't see anything in the Ecommerce tab of your GA account just after an order.

I already read the Hikashop documentation to GA but it does not answer my quests, says nothing about the tracking code.

If there is nothing about the tracking code it's probably because the plugin is not about the tracking code.
But you're free to perform some search in our forum to know more about how to perform the integration of a tracking code !

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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