nicolas wrote: Hi,
When you have a blank page, the first thing to do, event before contacting us, is to activate the "error reporting" and "debug mode" of the Joomla configuration and try again and you should then have the error message causing that blank page on the blank page.
And if you don't, then look in your PHP error log for the error message corresponding to the blank page.
Then, please report the error message you have and we can tell you what to do.
The most likely cause of a blank page when you export your orders is a memory limit. If the error message you get says that there is a problem with the memory, you'll have to increase the "memory_limit" setting of your php.ini and it should then work again.
Man...I wish I knew as much as you guys. You pointed me directly where the problem is. Memory. Here's the error I am getting...
Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 147456 bytes) in /home/ariesgam/staging/1/administrator/components/com_hikashop/views/order/tmpl/export.php on line 64
So I'm guessing I need to increase the memory limit like you said, so I tried increasing "off
"memory_limit" from 256M, to 512M, then again to 1024M...neither worked.
Just for the heck of it...I tried increasing "post_max_size" and "upload_max_filesize" from their default 500M to 1024M...and neither worked as well...so maybe I'm doing it wrong?