System Failure when customer should be redirected to paypal

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6 years 11 months ago #283621

-- url of the page with the problem -- : dswrights.com/index.php/hikashop-menu-for-products-listing
-- HikaShop version -- : 3.2.1
-- Joomla version -- : 3.8.2
-- Error-message(debug-mod must be tuned on) -- : System failure

see above. I don't know what I did wrong installing the extention, but when a customer shoudl be redirected to paypal it shows a system failure.
It seems like the information needed isn't transferred.....

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6 years 11 months ago #283626

Hi,

I couldn't test. I had to create an account, and for that I had to click on the confirmation link sent to me by email, but I never got the email.
Please provide a working test user account so that we can try.

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6 years 11 months ago #283656

nicolas wrote: Hi,

I couldn't test. I had to create an account, and for that I had to click on the confirmation link sent to me by email, but I never got the email.
Please provide a working test user account so that we can try.


Hi, that's another problem then, how can I fix the problem with the email?

DemoUser
qwerty

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6 years 11 months ago #283675

Hello, I've decided to remove the module. Thanks for your time.

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6 years 11 months ago #283734

Hi,

If you don't have the emails sent by your website, you probably have an issue with how you configured the email settings of the Joomla configuration. You would have to check with your hosting support.
However, a simple solution is to turn off the new account validation setting of the Joomla user manager.

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