Error when attempting upgrade from HK Business 2.6.0 to 3.2.2

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sixdeuces
Topic Author
Offline

Posts: 31
Thank you received: 2

6 years 10 months ago #285969

-- HikaShop version -- : Business 2.6.0
-- Joomla version -- : 3.8.3
-- PHP version -- : 5.6.33
-- Browser(s) name and version -- : Chrome 63.0.3239.132
-- Error-message(debug-mod must be tuned on) -- : Warning
Duplicate entry '1-1-Products-*' for key 'idx_client_id_parent_id_alias_language'

I receive the following error when attempting to update my software:

Warning
Duplicate entry '1-1-Products-*' for key 'idx_client_id_parent_id_alias_language'

After the failure, Hikashop is no longer available on the Components menu. If I attempt to re-install rather than update, the menu item returns but the old software version remains.

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nicolas
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Posts: 82868
Thank you received: 13377
MODERATOR

6 years 10 months ago #285987

Hi,

There is no index named "idx_client_id_parent_id_alias_language" in HikaShop.
I suppose that the index was added by someone.
On which page (URL ?) do you get that warning ?

Try this:
rename the folders administrator/components/components and components/com_hikashop via FTP, install the install package of the latest version, and then, in the HikaShop configuration, click on the "check database" button.

The following user(s) said Thank You: sixdeuces

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