-- url of the page with the problem -- :
anniemauthor.com/buy-the-book
-- HikaShop version -- : HikaShop Starter: 3.2.2
-- Joomla version -- : 3.8.3
-- PHP version -- : 7.0.27
-- Browser(s) name and version -- : Version 64.0.3282.140 (Official Build) (64-bit)
When the vendor receives an email from PayPal saying he has received payment, the shipping method is "not specified". He can only see the shipping method/cost by accessing the order directly from the backend.
Is there some setting that I haven't set properly?