Dasboard does not display

-- HikaShop version -- : 3.3.0 Business
-- Joomla version -- : 3.8.5
-- PHP version -- : 7.1.14
-- Browser(s) name and version -- : Edge 41.16299.15.0

After the upgrade to 3.3.0 Business from previous version my Dashboard does not display - any ideas?

nicolas wrote: Hi,

By Dashboard, you mean in the backend ?
Could you provide a screenshot of what you see when you try to access it ?
Also, if you change the "dashboard legacy" setting of the HikaShop configuration that might help.

Correct I mean in the Backend when you click the Dashboard button or when you select Hikashop from the Component Menu. I am very new to Hikashop and was not aware of the Legacy settings. I have turned these to NO and I now get the Dashboard but it takes over a minute to display!! when it was instant.
Many thanks.

srtdesigns wrote:

nicolas wrote: Hi,

By Dashboard, you mean in the backend ?
Could you provide a screenshot of what you see when you try to access it ?
Also, if you change the "dashboard legacy" setting of the HikaShop configuration that might help.

Correct I mean in the Backend when you click the Dashboard button or when you select Hikashop from the Component Menu. I am very new to Hikashop and was not aware of the Legacy settings. I have turned these to NO and I now get the Dashboard but it takes over a minute to display!! when it was instant.
Many thanks.

Just to inform you that it now works ok. You just have to wait about 2 minutes before it appears. Not sure why thought - thanks.

nicolas wrote: Hi,

Activate the "debug mode" setting of the Joomla configuration and look at the bottom of that page again after that.
It will provide information on the different MySQL queries run on the page.
For each MySQL query, it will tell you the time it takes for the MySQL to run.
So please provide the details displayed by the debug system for the MySQL queries which take more than 1 second.
Then, we can tell you what is the problem and what can be done.

Well this is bizarre. I enabled debug as suggested and when i selected the Dashboard it came up straight away. I disabled Debug and the Dashboard now comes up straight away. Very strange but am now very happy. Many thanks.