Hikashop Recaptcha not showing in menu item Hikashop registration form

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  • Hikashop Business
6 years 5 months ago #294380

-- HikaShop version -- : 3.2.0
-- Joomla version -- : 3.8.0

Hello,

I have installed the Hikashop "recaptcha_on_registration" plugin but it doesn't show when I use a menu item to show the Hikashop registration form.
In the plugin settings, I have enabled all the relevant options.

Thanks in advance!

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6 years 5 months ago #294398

Hi,

Can you provide a screenshot of the settings of the plugin ?
Can you also provide a link to the registration page ?
Also, if you test with the default template of Joomla, does it work ?

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  • Posts: 64
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  • Hikashop Business
6 years 5 months ago #294433

Hello,

I send you a capture of the plugin settings:



The plugin is working fine in cart checkout. It doesn't work when I use a menu item for hikashop registration form.
See following screenshot:


I'm sorry but I run it on localhost, so I can't provide a direct link!
The same happens with default Joomla template.

Thank you,
Yannis

Attachments:

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  • MODERATOR
6 years 5 months ago #294447

Hi,

Then please try to turn off the "use bootstrap design" setting of the HikaShop configuration.
Also, I would recommend updating to the latest version of HikaShop. That will probably help.

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  • Posts: 64
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  • Hikashop Business
6 years 5 months ago #294515

Hello, I turned off the bootstrap design but wasn't fixed.
Probably it's a bug because captcha displays properly on checkout page.

Can you please look at this?

Thank you

Last edit: 6 years 5 months ago by yanliom.

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  • MODERATOR
6 years 4 months ago #294594

Hello,

Please check our changelog for the modification related to the captcha plugin.
You will see updates in HikaShop 3.2.2 and HikaShop 3.3.0
www.hikashop.com/support/documentation/5...ashop-changelog.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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6 years 4 months ago #294641

Thanks, I'll try the update!

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