Recaptcha on both Hikashop Registration and Contact Form

-- url of the page with the problem -- : nintai-productions.com/contact-us
-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.8
-- PHP version -- : 7.1.19
-- Browser(s) name and version -- : IE and Chrome
-- Error-message(debug-mod must be tuned on) -- : none

Hi
I am using the Hikashop Recaptcha plugin to display on my user registration form, but it won't show on my Contact Form
I am using JSN Uniform to display the contact form.
When I switch on the default Captcha plugin then the Contact Form has the recaptcha displayed but it disappears from my shop registration page!

Is there some way to have both at the same time?
Here is what I have tried (after reading the forum for help!).....

- make sure Captcha plugin is Disabled
- switch off default Captcha in form and system
- make sure "use in contact forms" is yes in the Hikashop recaptcha plugin
- tried both light/dark settings
- tried with both Captcha plugins enabled - then Hikashop does not work but expected this!
- tried to reinstall the Plugin

Is your Recaptcha incompatible with the JSN Uniform component? With Recaptcha turned ON in this component I get a message advising me to turn on the default plugin.

I have attached some screenshots of the plugin settings, let me know if you need anything else.

If you can provide any advice I would appreciate it! I have tried to solve this myself but not sure what to try next.

Thanks
Niamh

Hello Niamh,

Our Captcha module doesn't seem to be compatible with the JSN Uniform component, so customizing the "HikaShop ReCaptcha v2" plugin can be a solution.

But note that you can also use another captcha / plugin for the "JSN Uniform" component if they are compatible with it.

Best regards,
Mohamed Thelji.

Thanks Mohamed
Originally after enabling the Hikashop reCaptcha I was having trouble using the standard reCaptcha at the same time. However, when I follow your suggestion and enable it again now it works!! On both pages!
Not sure what I was doing wrong before but thanks for the suggestion and making me keep trying!
Regards
Niamh