Ordering

-- url of the page with the problem -- : www.radata.com/radon/buy-radon-test-kits
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.9.1
-- PHP version -- : 5
-- Browser(s) name and version -- : Safari 10.0.2

www.radata.com/radon/buy-radon-test-kits page, the user bypasses the descriptions and goes right to checkout if they click on “Choose Options” but they are able to view the full product info if they click the photograph of the item above the choose options button.
This is skipping the required field for Testing Location Address*.

Currently “choose options” goes here: www.radata.com/radon/buy-radon-test-kits/checkout and that’s wrong, it jumps a step.
Can you make the link for both clicking the photo and “choose options” go to the same place: www.radata.com/radon/buy-radon-test-kits...adon-test-kit-2-pack (this is where clicking the photo currently goes for 2-pack)

And so on… repaeat for 3-pack, 4-pack and 5-pack with the respective links for 3-pack, 4-pack, and 5-pack.

Hello:

You do realize that when I switch from the custom template I'm using to the ProtoStar on the live site that it will create so many issues and make a mess of the current design. So the bottom line is I'm not switching any templates. In fact that's not the problem.

The choose options button is actually an add to cart button with altered text, so depending on your configuration it will either update the cart or add it to the cart and open the checkout form.

If you set the add to cart to no in product features display, the button will be gone and you need to create a new one that will link to the product page.

I don't think you understand the problem.

Go to this page
www.radata.com/radon/buy-radon-test-kits

Then scroll down a bit to you see the CHOOSE OPTIONS buttons under each product. When you click them they go to this page

www.radata.com/radon/buy-radon-test-kits/checkout

This is incorrect, it jumps a step.

When the CHOOSE OPTIONS button is clicked it's supposed to go to this page
www.radata.com/radon/buy-radon-test-kits...adon-test-kit-2-pack
before going to
www.radata.com/radon/buy-radon-test-kits/checkout

I need to put the step back in that's being skipped over.

Go to - radata.com/radon/buy-radon-test-kits
Then click on Buy 2 Pack or 3 Pack in the top section. As you'll see those go to
radata.com/radon/buy-radon-test-kits/product/1-home-radon-test-kit-2-pack
This is what should happen.
The problem is that when you click on the CHOOSE OPTIONS buttons or the picture just above it you go to this page
radata.com/radon/buy-radon-test-kits/checkout
Its skipping over a page and it shouldn't.

Please take a look at the highlighted text in the image, this represent your "Choose options" button, it's a cart input button. The normal text would be Buy now. If you click the image you go to your product page and can select the Testing Location Address.

You're not following me as to what's wrong. Attached is a screen shot from the page. When any of the buttons that say Buy 2-Pack, Buy 3-Pack, Buy 4-Pack, Buy 5-Pack those take you to the appropriate page depending on how many you want to buy.
www.radata.com/radon/buy-radon-test-kits...adon-test-kit-3-pack
All that is good and what's supposed to happen.

The issue is when you click on the Choose Options buttons (blue arrow) they take you to this page
www.radata.com/radon/buy-radon-test-kits/checkout
That's not where the Choose Options is supposed to link to. Its supposed to link to the same place the Buy (red arrow) go to depending on the quantity you want.

Do you see the difference in the two URL's and what's on the two pages?

I need to change the links for the Choose Options buttons (blue arrow) so they go to the same place as the Buy buttons (red arrow) go to.

EnerW wrote: Please take a look at the highlighted text in the image, this represent your "Choose options" button, it's a cart input button. The normal text would be Buy now. If you click the image you go to your product page and can select the Testing Location Address.

Yes I am talking about the "Blue arrow" part, it's an add to cart button, not a normal link as the "Red arrow" part. Just set the add to cart to No and see if the "Blue arrow" part button is gone and check if you can still order on the product page.

If that's all working create an link like the "Red arrow" part to go inplace of the "Blue arrow" part button.

Please note that this is an old version of Hikashop Business (2.6.0) as Nicolas states try to update.

Not sure if the turning off the "add to cart legacy" setting is present in your, older, version of Hikashop

Go to dev.radata.com/radon/buy-radon-test-kits This is the Dev / testing site. I've turned off the Add to Cart in the Menu per your screen shot. Clicking on any of the 4 Buy buttons takes you to a different page then clicking on the Choose Options buttons. So turning off the Add to Cart in the Menu doesn't fix anything.

EnerW wrote: Yes I am talking about the "Blue arrow" part, it's an add to cart button, not a normal link as the "Red arrow" part. Just set the add to cart to No and see if the "Blue arrow" part button is gone and check if you can still order on the product page.

If that's all working create an link like the "Red arrow" part to go inplace of the "Blue arrow" part button.

Please note that this is an old version of Hikashop Business (2.6.0) as Nicolas states try to update.

Not sure if the turning off the "add to cart legacy" setting is present in your, older, version of Hikashop

Did you turn it off for the hikashop_category_information_menu_341 ?

If not the buttons will still be there, if yes then I do not know were you did create the add to cart buttons.

EnerW wrote: Did you turn it off for the hikashop_category_information_menu_341 ?
I have no idea where to find that.

If not the buttons will still be there, if yes then I do not know were you did create the add to cart buttons.