Problem with cart and entire checkout

  • Posts: 63
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5 years 9 months ago #303074

-- url of the page with the problem -- : www.centraltransylvania.fr/index.php/fr/...kout/task-show/cid-3
-- HikaShop version -- : 4.0.2
-- Joomla version -- : 3.9.2
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : no error message but unable to modify cart or change shipping method since update

Hello,
I updated Hikashop recently, and I am facing a problem with my entire website.?
At first I thought it was only the new MR plugin the problem, but it appears that I am now unable to modify cart or change shipping method since update.
Could you please help me? I need to launch my website on 1st of february.

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5 years 9 months ago #303076

Hello,

The browser console indicate some errors

hikashop.js:25 Uncaught TypeError: Cannot read property 'classList' of null
    at Object.addClass (hikashop.js?v=401:25)
    at Object.setLoading (checkout.js:143)
    at Object.submitBlock (checkout.js:93)
    at Object.window.checkout.submitCart (checkout:269)
    at HTMLAnchorElement.onclick (checkout:213)

And the reason of that error is related of the missing "btn" :
btn = d.getElementById('hikabtn_checkout_next')
So it means that your template overrides are changing elements and do not display the "checkout next" button as it should be.
Javascript cannot find.access to that button to interact with it ; which generate JS errors and the reason why nothing happens when you try to perform an action in the checkout.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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