Language of the emails is in English instead of dutch after last update

Hi,

Could you provide some screenshots to illustrate the problem ?
Is your website in several languages ? Or only NL ?

Hi,

I would recommend to do two things first:
1. activate the "debug language" option of the Joomla configuration and via the HikaShop orders listing, try to change the status of the order and activate the notification and check what you have at the bottom in the language debug area. It should tell you if you have errors in the translation files and if so, in which file and on which line.
2. Go in the menu System>Emails and check if your have overrides for the order status notification. If you do, back them up, delete them and then try to see how it goes.

Hi,

Then, please provide a backend access and precise instructions to reproduce the issue along with a link to this thread via our contact form so that we can have a closer look at the issue :
www.hikashop.com/support/contact-us.html
A FTP access would help if you could provide it so that we could add debug code if necessary.

Hi,

Thank you for the accesses.
However, I'm not able to log on your backend with the access you provided. Could you please double check it ?
FTP access is working fine but I need the backend access to reproduce the issue.

Hi,

So I wasn't able to reproduce the issue with the translation keys not being replaced properly like in your screenshot www.hikashop.com/media/kunena/attachment...tcorrectemaileng.jpg
However, what I found is that the email wasn't in the language of the order (customer) but on the language of your current language in the backend. That's because the line:
$product->order_lang = $product->order->order_lang;
was missing before the line:
$this->loadMailNotif($product);
in the file administrator/components/com_hikashop/classes/order.php
I've done the change on your website and now, regardless of the current language in the backend, the email is always in the language of the customer.
We'll add the patch on our end.
It's seems to be all good now. Please let me know if otherwise.