Payment methods disapeared

  • Posts: 129
  • Thank you received: 2
4 years 6 months ago #318254

-- url of the page with the problem -- : www.tiendamat.com
-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.8

Hello,

After the latest update of the Hikashop component, all my payment methods, except for the bitpay module disapeared. I had Credit Card, Bank Transfer and Paypal, and they all disapeared. Is there any way to make them back, or do I have to add it again?

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13373
  • MODERATOR
4 years 6 months ago #318256

Hi,

Updates do not delete payment methods.
First please check in the menu System>Payment methods of your backend. If you don't find them there, then it means that they have been deleted by someone in your backend and you'll have to recreate them.
If you find them there but you don't see them on your frontend, then you have an issue with the restrictions of the payment methods.

Please Log in or Create an account to join the conversation.

Time to create page: 0.057 seconds
Powered by Kunena Forum