Hikashop business Show An error has occurred.1267

-- url of the page with the problem -- : gps-gpstracking.com/administrator/index....=sale&filter_partner
-- HikaShop version -- : 4.3.0
-- Joomla version -- : last
-- PHP version -- : last
-- Error-message(debug-mod must be tuned on) -- : An error has occurred.

1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8mb4_general_ci,COERCIBLE) for operation 'like'

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Hello Hikashop them,

to day i update joomla the system show Err
as my picture

on menu ORER ican't see that.

( An error has occurred.
1267 Illegal mix of collations (utf8_general_ci,IMPLICIT) and (utf8mb4_general_ci,COERCIBLE) for operation 'like'
Return to Control Panel )

Help me please

Hello,

Can you use the "Check database" button that you can find via "Hikashop->System->Configuration" and test it again ?

Kind regards,
Mohamed