currency switcher does not work

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4 years 3 months ago #322973

-- url of the page with the problem -- : www.megiq.com/shop/radiation-measurement-systems/rms-0640
-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.20
-- Browser(s) name and version -- : all browsers

The currency switcher can be found at the top right. It no longer works properly. If I want to change currencies nothing will happen. If I then go to another web shop page, the currency will suddenly change. Until recently, the currency switcher worked just fine. No idea what could be causing it to stop working now.
Please help!

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  • Posts: 82865
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4 years 3 months ago #322984

Hi,

That's a caching issue.
You have a cache system activated on your website/server which stores the processed page the first time a URL is requested.
Then, when the URL is requested again, it delivers the cached page instead of reprocessing it.
So when you access your URL, you see the prices in € as it's the default.
Then, you switch to $ and it refreshes the page. The switch is properly taken into account by HikaShop, but as the page has already been cached, you see the page with prices in €. But then, if you go to another page not yet cached, you'll see the prices in $ as the switch of the currency has been properly taken into account.

The following user(s) said Thank You: mlehr

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