Problem after update

  • Posts: 9
  • Thank you received: 1
4 years 18 hours ago #326385

-- url of the page with the problem -- : www.bio-cosmo.it
-- HikaShop version -- : Essential 4.4.0
-- Joomla version -- : last
-- PHP version -- : 7.4
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : .html #

Hi, after the update the customers are no longer able to buy, clicking on the purchase is not redirected to the cart and the product is not added, but a link is created that ends with .html # how can I solve?

Last edit: 4 years 18 hours ago by Jerome.

Please Log in or Create an account to join the conversation.

  • Posts: 82864
  • Thank you received: 13372
  • MODERATOR
4 years 16 hours ago #326395

Hi,

HikaShop 4.4.0 removes the "add to cart legacy" support.
However, you have view overrides based on a really old version of HikaShop which doesn't support the new add to cart system.
That's why it doesn't work anymore.
So the issue comes from one or several of the files in the folder templates/YOUR_TEMPLATE/html/com_hikashop/product/
You can rename them to deactivate the overrides and switch to the new add to cart system but you'll probably loose a bit of customization that you'll have to redo with the new versions of the view files via the menu Display>Views of HikaShop.

Please Log in or Create an account to join the conversation.

Time to create page: 0.056 seconds
Powered by Kunena Forum