Payment methods only display paypal after testing

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3 years 11 months ago #326676

-- HikaShop version -- : 4.4.0 [2011271835]
-- Joomla version -- : 3.9.23
-- PHP version -- : 7.4
-- Browser(s) name and version -- : Firefox 83.0 64 bit
-- Error-message(debug-mod must be tuned on) -- : no message

I just installed HikaShop Starter 4.4.0 [2011271835] on Joomla! 3.9.23
Everything went smoothly until I tested paypal as a payment method. I saw a long list of other options before I selected paypal. I added my address to the box and tested a checkout experience. It went smoothly. Then I decided to unpublish paypal and test another payment method but now only paypal is displayed. I went to the right side filter dropdown list to select another option but received an error message:"1267 Illegal mix of collations." I used admin tools to change the Database Collation to UTF-8 Multibyte which got rid of the error message but paypal is still the only payment option. I want to use another and it won't display any options. If I select another option from the filter I am told, "No method found, use the new button to create your first method configuration."

What am I supposed to do to get the payment method options back to the way they were? And what went wrong?

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3 years 11 months ago #326705

Hi,

You need to click on the "new" button on the listing of payment methods to select another payment plugin from which to create your second payment method.

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  • Posts: 2
  • Thank you received: 1
3 years 11 months ago #326726

Ok, That worked for now.

Thank you.

The following user(s) said Thank You: Philip

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